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Benefits and Work

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Disability Living Allowance (DLA), Employment and Support Allowance (ESA) or Incapacity Benefit (IB) claim or appeal?

At a time when most politicians seem proud to treat sick and disabled claimants with harshness and suspicion, independent and accurate information about how to claim and keep your benefits is vitally important.

Benefits and Work, was launched in 2002 (and became a limited company in October 2006) by advice worker turned barrister Holiday Whitehead and benefits writer and trainer Steve Donnison, to provide just such information.

It is unique amongst benefits information providers in that it asks for no funding or support from the government, local authorities, grant making trusts or large companies. Every penny of Benefits and Work's revenue comes from its subscribing members.

This complete independence means that Benefits and Work is free to publish information that makes it deeply unpopular with the Department for Work and Pensions, multinationals with an interest in benefits - such as Atos Healthcare, Unum Provident and Capita - and even other advice providers whose dependence on state and corporate funding may have made them reluctant to tell the whole truth.


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All the guides on the site are written by Steve and Holiday. Many of them draw on information obtained - sometimes only after a long fight - from the Department for Work and Pensions using the Freedom of Information Act.

So, if you're looking for practical, detailed and accurate information about disability and incapacity benefits written solely with the interests of claimants and their advisers in mind, then you're in the right place.

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